Privacy Policy – Golden Ark Group

1. Who We Are

Golden Ark Group (“we”, “us”, “our”) is a global mobility and European residency advisory firm. Our website is goldenarkgroup.com. For any privacy-related queries, contact us at info@goldenarkgroup.com.

2. What Data We Collect

We collect personal data only when you provide it to us directly, including:

Name, email address, phone number — when you submit a contact or enquiry form
Country of residence and nationality — to assess program eligibility
Information about your investment goals or circumstances — shared voluntarily during consultations
Technical data — IP address, browser type, pages visited, time spent (via analytics tools)

3. How We Use Your Data

We use your personal data to:

Respond to enquiries and schedule consultations
Assess eligibility for residency and citizenship programs
Send relevant program updates or newsletters (only with your consent)
Improve our website and services through anonymised analytics
Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your data on the following legal bases under GDPR:

Contractual necessity — to provide advisory services you have requested
Legitimate interests — to operate and improve our business
Consent — for marketing communications and non-essential cookies
Legal obligation — where required by applicable law

5. Who We Share Your Data With

We do not sell your personal data. We may share it with:

Trusted partner firms and licensed agents involved in your application (with your knowledge)
Government authorities as required by law or the application process
Service providers (e.g. email, CRM, analytics) who process data on our behalf under data processing agreements

6. International Transfers

As an international advisory firm, your data may be processed in countries outside the European Economic Area (EEA), including the UAE and other jurisdictions where our partners operate. We ensure appropriate safeguards are in place, including standard contractual clauses where required.

7. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for 3 years. Client files may be kept for up to 7 years for compliance purposes.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Object to or restrict certain processing
Data portability — receive your data in a structured format
Withdraw consent at any time (without affecting prior processing)

To exercise any of these rights, contact us at info@goldenarkgroup.com. We will respond within 30 days.

9. Cookies

We use cookies and similar technologies on our website. For full details of the cookies we use and how to manage them, please see our Cookie Policy.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: info@goldenarkgroup.com